Collections

Collections let you group products into named categories. Instead of showing customers your entire catalog, you can send them a specific collection — like "Summer Sale", "New Arrivals", or "Electronics" — using Multi-Product Messages (MPM) in your chatbot flows.

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Screenshot: Collections page in gallery view showing collection cards with gradient headers, product counts, descriptions, and action buttons

collections-page-gallery.png

1. Go to Commerce → Collections from the sidebar
2. Ensure gallery view is selected
3. Capture the page showing multiple collection cards with product counts, names, descriptions, and action buttons
Save to: static/img/screenshots/catalog/collections/collections-page-gallery.png

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View modes

Like Products, Collections supports two view modes:

Gallery view

Each collection card shows:

Element	Description
Gradient header	A colored header with the collection icon and product count
Product count	Large number showing how many products are in the collection
Collection name	The collection title
Description	A short description (up to 2 lines)
Created date	When the collection was created
Action buttons	View, Edit, and Delete

List view

Collections are displayed in a table with columns:

Column	Description
Name	Collection name with description
Products	Number of products in the collection
Created	Creation date
Actions	Menu with View Products, Edit, and Delete options

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Screenshot: Collections page in list view showing a table with collection rows

collections-page-list.png

1. Switch to list view
2. Capture the table showing collection rows
Save to: static/img/screenshots/catalog/collections/collections-page-list.png

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Creating a collection

Click the Add Collection button to open the collection dialog.

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Screenshot: Create Collection dialog showing name field, description field, and product picker with selectable product cards

create-collection-dialog.png

1. Click "Add Collection"
2. Enter a collection name and description
3. Select 3-4 products from the product picker
4. Capture the full dialog showing the form fields and selected products
Save to: static/img/screenshots/catalog/collections/create-collection-dialog.png

Collection fields

Field	Required	Description
Collection Name	Yes	A descriptive name (e.g., "Summer Sale", "Best Sellers", "Electronics")
Description	No	A short description of the collection
Products	No	Select which products belong to this collection

Selecting products

The bottom section of the dialog shows your product catalog. You can view products in grid or list format within the dialog:

Grid view:

• Products shown as cards with image, name, and price
• Click a card to select/deselect it — selected products show a checkbox and a highlighted border
• A counter at the top shows how many products are selected (e.g., "3 selected")

List view:

• Products shown in rows with checkbox, image, name, and price
• Click a row to select/deselect it — selected rows are highlighted

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Screenshot: Product picker in the collection dialog showing selectable product cards in grid view with checkboxes and selection highlighting

product-picker-grid.png

1. In the Create Collection dialog, scroll to the product picker section
2. Select a few products (showing checkboxes and highlighted borders)
3. Capture the product picker showing selected and unselected products
Save to: static/img/screenshots/catalog/collections/product-picker-grid.png

Steps to create a collection

1. Click Add Collection
2. Enter the Collection Name
3. Optionally add a Description
4. Select products from the product picker (click to select/deselect)
5. Click Create

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Viewing collection products

To see which products are in a collection:

1. Gallery view — Click the View button on the collection card
2. List view — Click the actions menu and select View Products

This opens a read-only dialog showing all products in the collection.

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Screenshot: Collection View dialog showing the collection's products in a read-only grid

collection-view-dialog.png

1. Click "View" on a collection
2. Capture the dialog showing the collection products
Save to: static/img/screenshots/catalog/collections/collection-view-dialog.png

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Editing a collection

To edit an existing collection:

1. Gallery view — Click the Edit (pencil) button on the collection card
2. List view — Click the actions menu and select Edit

The edit dialog is the same as the create dialog. You can:

• Change the collection name and description
• Add new products (select them in the picker)
• Remove products (deselect them in the picker)

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Deleting a collection

To delete a collection:

1. Gallery view — Click the Delete (trash) button on the collection card
2. List view — Click the actions menu and select Delete
3. Confirm the deletion in the dialog

info

Deleting a collection does not delete the products inside it. Products remain in your catalog — only the grouping is removed.

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Using collections in chatbot flows

Collections are designed to be used with the Multi-Product Message (MPM) node in chatbot flows. When you create an MPM message, you can organize products into sections — and collections help you pre-organize those groups.

Example use cases:

• Welcome flow — Send a "New Arrivals" collection when a customer messages for the first time
• Category browsing — Let customers choose a category → Send the matching collection
• Seasonal promotions — Create a "Diwali Sale" collection and send it in your promotional flow
• Post-purchase upsell — After an order, send a "You might also like" collection

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Tips

• Keep collection names short and descriptive — they may appear in product messages
• Update collections regularly to reflect your current inventory
• Remove out-of-stock products from collections to avoid customer frustration
• Create themed collections for campaigns and events