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Using the Template Library

The Template Library is a collection of pre-built templates that you can use as a starting point. Instead of writing everything from scratch, pick a ready-made template and customize it.

How to access the Template Library​

  1. Go to Create Template page
  2. In the Basic Information section, click the Use Template Library button (top right)
  3. A dialog opens showing all available pre-built templates
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Screenshot: Use Template Library button on the Create Template page
template-library-button.png
1. On the Create Template page, look for the Use Template Library button in the Basic Info section
2. Capture the area showing the button location
Save to: static/img/screenshots/templates/template-library/template-library-button.png

Browsing the Library​

The library dialog lets you:

Filter by Category​

Choose to see only templates for a specific category:

  • Marketing — Promotional templates
  • Utility — Transactional templates
  • Authentication — OTP templates

Filter by Language​

Select a language to see templates available in that language.

Type keywords to search for specific templates.

Preview​

Each template in the library shows a preview so you can see the message content before selecting it.

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Screenshot: Template Library dialog with category/language filters, search, and template previews
template-library-dialog.png
1. Click the Use Template Library button to open the dialog
2. Show the filters (Category, Language) and search bar at the top
3. Show some template cards with previews in the grid below
4. Capture the full dialog with filters and template list visible
Save to: static/img/screenshots/templates/template-library/template-library-dialog.png

Using a Library Template​

  1. Browse or search for a template you like
  2. Click on it to select it
  3. The template's content is loaded into your creation form
  4. Customize it — change the name, modify the text, adjust variables
  5. Submit as usual
tip

The Template Library is great for:

  • Getting started quickly when you're not sure how to structure a message
  • Finding inspiration for different types of messages
  • Using professionally written message formats

Pre-built Template Suggestions​

When filling in the Template Name field, you may also see name suggestions like:

  • order_confirmation
  • welcome_message
  • payment_reminder
  • shipping_update
  • appointment_reminder
  • account_verification
  • password_reset
  • subscription_renewal
  • delivery_notification
  • feedback_request

These are just name suggestions — click on any to use it as your template name.